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Privacy Policy

Who we are

We are a walking food tour company located in Asheville, North Carolina.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you fill out our contact form, the information in that form is sent to us via email and is also retained on the website. Only Eating Asheville staff have access to view submitted contact forms.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to collect information about how visitors of this site:

  • Found the site in the first place (i.e. a referring link, or a search term)
  • What pages are visited and for how long
  • What device and web browser is used
  • Where the visitor is located, via their IP address

This data is collected for the purpose of understanding how visitors find and use this website and which pages are popular, and to determine how to improve the website over time. The data collected is never shared, sold, or disclosed and cannot be used to identify you personally by name.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

We do not share or sell any information that you provide via our website, whether it be your email address, name, or blog comment. Your IP address is sent to Google Analytics.

Text Message Policy – for registered Tour Participants and Restaurant Partners only

Tour participants and restaurant partners may receive occasional, non-sales related text messages via SMS. The purpose of these text messages is to inform participants/partners about the logistics of their tour, such as an updated meeting spot or cancellation. What to expect from text messages from Eating Asheville:

  • Tour logistics/arrival times/number of participants (Restaurant Partners only)
  • Tour reminders
  • Tour cancellation alerts
  • Tour confirmations

Important reminders about text messages:

  • Messaging frequency may vary.
  • Message and data rates may apply.
  • To opt out at any time, text STOP.
  • For assistance, text HELP or visit our website at https://eatingasheville.com.
  • Visit https://eatingasheville.com/privacy-policy/ for privacy policy and https://eatingasheville.com/privacy-policy/ for Terms of Service.

Additional information

We can be contacted here.

Please also see our Disclaimer.

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Contact Us

Eating Asheville Walking Food Tours

828-489-3266
info@eatingasheville.com
#eatingasheville

Tours

  • The Classic Tour
  • The High Roller Tour
  • The Cold One
  • Private Tours

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